Not Received due to error shipping address.You may email to for more information about the declared value, or to request a specified value within hours from the purchase time. We declare a proper value for customs on all shipment which are shipped out from China or overseas distribution centers. MOES can not give you advice or information about tax rates and customs charges in your country. We advise you to find out about the local regulations prior to ordering from us. If you neglect to pick up your package and it is returned to us, we will not refund the fee you have paid for your order.
Your package may arrive at your local post office or delivery center and be held until pickup and payment is taken care of. MOES is not responsible for this payment. However, you may find that you have to pay taxes when parcel you have ordered from us arrive in your country.įor example, Grace residents might expect a customs charge of at least 20% of the total cost of the purchase. Many countries do not charge import duties on private items below a certain stated value. All fees must be paid by the parcel recipient. MOES is not responsible for all taxes and duties (including VAT) imposed by your country of residence. If local warehouses are out of stock, orders will be shipped from the China distribution center, so delivery would take longer than usual to arrive. When in doubt, contact one of our friendly customer care reps at or our Contact Us Page.Īccording to warehouse inventory priority, ships from China by default, unless a shipping location list appears above. If you are on this page, we assume something with your order went wrong. *Local holidays in origin countries that may cause a delay in shipping are not considered business days. Some remote countries may have somewhat extended logistics timescales. Shipping costs for different countries are adjusted according to logistics costs, which can be checked at checkout.
To ensure that our delivery charges are competitive with those charged by other websites, MOES has set different logistics charges for different countries.Īs an example for parcels destined for the USA, ( Some products will be influenced by the COVID-19) After an order is placed, it will take 1-3 business days to get it ready to ship.
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